FAQ's
Product Usage & Ingredients
Product Usage & Ingredients
How often should I use the Aloweda Saffron Cream for best results?
How often should I use the Aloweda Saffron Cream for best results?
Use the Saffron Cream twice daily—once in the morning and once at night—for optimal glow, hydration, and skin repair.
Is the Aqua Gel suitable for oily or acne-prone skin?
Is the Aqua Gel suitable for oily or acne-prone skin?
Yes, Aloweda Aqua Gel is oil-free and lightweight, making it perfect for oily, acne-prone skin. It hydrates without clogging pores.
Can I apply Aloweda moisturizers under makeup?
Can I apply Aloweda moisturizers under makeup?
Absolutely. Our moisturizers create a smooth, hydrated base that helps your makeup last longer and look more radiant.
Are your products safe for sensitive skin?
Are your products safe for sensitive skin?
Yes, all Aloweda products are dermatologically tested and made with gentle, skin-loving ingredients to suit sensitive skin.
Do Aloweda creams contain any parabens or sulfates?
Do Aloweda creams contain any parabens or sulfates?
No. Our formulations are free from parabens, sulfates, and harsh chemicals—ensuring safety and skin compatibility.
Shipping & Returns
How long does delivery take once I place an order?
How long does delivery take once I place an order?
Orders are typically delivered within 3–7 business days depending on your location.
Do you offer free shipping on all orders?
Do you offer free shipping on all orders?
We offer free shipping on all prepaid orders above ₹499 within India.
How can I track my Aloweda package?
How can I track my Aloweda package?
Once your order is shipped, you will receive a tracking link via SMS or email to follow the delivery status in real-time.
What is your return policy for opened products?
What is your return policy for opened products?
Due to hygiene concerns, we do not accept returns on opened products unless they are defective or damaged during shipping.
Can I modify my order after placing it?
Can I modify my order after placing it?
- If your order hasn’t been shipped yet, you can contact our support team within 12 hours of placing the order to request changes.
Brand & Ethics
Is Aloweda cruelty-free and vegan?
Is Aloweda cruelty-free and vegan?
All Aloweda products are manufactured in India in GMP-certified facilities using high-quality, ethically sourced ingredients.
Do you test your products on animals?
Do you test your products on animals?
No. We strictly follow a no-animal-testing policy across all stages of production.
How can I contact customer support for product-related concerns?
How can I contact customer support for product-related concerns?
You can reach us via email at support@aloweda.com or WhatsApp our team directly from the website.
Are your packaging materials recyclable or eco-friendly?
Are your packaging materials recyclable or eco-friendly?
- Yes, we are working toward fully sustainable packaging. Most of our current packaging is recyclable and plastic-conscious.
Still have questions?
We're here to help! If you didn’t find the answer you were looking for, feel free to reach out to our support team.